These terms govern your use of our website and your purchases from Madison & Rose. By placing an order, you agree to the following terms, compliant with UK consumer law.
Madison & Rose is a trading brand offering curated, limited-edition handbags and accessories.
Our store operates under UK consumer law, including the Consumer Contracts Regulations and the Consumer Rights Act 2015.
All products are subject to availability. We reserve the right to discontinue or limit quantities of any product at any time without prior notice.
All prices are shown in GBP (£) by default for UK customers, including VAT (where applicable).
We reserve the right to adjust prices, correct errors, or cancel any order due to inaccurate pricing or product descriptions.
We ship from our fulfilment centre within 1–2 business days.
UK delivery: estimated 4-8 business days via tracked courier.
Delays caused by Royal Mail or third-party couriers are beyond our control.
Please review our Refund Policy for detailed conditions.
In line with UK regulations:
Refunds are only granted for damaged or defective items, reported within 48 hours of delivery and supported by photographic evidence.
We do not offer refunds or returns for change of mind or personal preference, due to the limited nature of our drops.
If a return is accepted, it must be shipped back at the customer’s expense, unused and in original packaging.
We are not liable for any indirect, incidental or consequential damages arising from use of our website or products. Our maximum liability is limited to the value of the product purchased.
All visuals, designs, product names and written content remain the property of Madison & Rose. Unauthorised use or duplication is strictly prohibited.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.
For any questions or concerns, please contact:
📩 contact@madisonandrose.com